Management of spa treatment center

• Business planning

  • Development of concept

  • Selection of specialties (services, spa technology, principal cosmetics brands)

  • Creation of competitive advantage

  • Establishment of priority consumer segments

  • Budget and investments payback planning

  • Pricing of goods and services

  • Delivery of income and profitability estimates

• Operational management at startup phase

  • Development of planning solutions and interior design

  • Pre-calculation of utility networks capacity: power supply, water consumption, ventilation and air conditioning

  • Choice of functional zones technology

  • Selection of optimal spa equipment and supplies

  • Preparation of supply specifications for each of spa zones

• Operational management during commissioning

• Management of general and administrative issues

• Budgeting and financial performance analysis

• Sales system establishment

  • Selection of sales methods for various categories of goods

  • Sales plans build-up

  • Sales performance evaluation

  • Client database creation

  • Expansion of regular and potential customers database

  • Development of client-oriented services and loyalty programs

• Advertisement and promotion (mass media, event management etc.)

• Personnel management, training

• Control over service standards compliance